Terms and conditions

TERMS OF SERVICE

TERMS OF USE OF SUITESTORIES.CO

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

ALL USERS OF THIS SITE AGREE THAT ACCESS TO AND USE OF THIS SITE IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS AND OTHER APPLICABLE LAW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS SITE.

SHIPMENTS

ALL PHYSICAL GOODS THAT REQUIRE SHIPPING WILL BE SHIPPED WITHIN 1-3 DAYS FROM THE TIME OF ORDER. PACKAGES WILL BE DELIVERED WITHIN 1 - 2 WEEKS UNLESS CIRCUMSTANCES DO NOT PERMIT. ALL CUSTOMERS WILL BE NOTIFIED OF ANY DELAY AND INCONVENIENCE. WE WILL STRIVE FOR ALL GOODS TO BE TRACKED, HOWEVER - THERE ARE COUNTRIES THAT CANNOT BE TRACKED BY USPS AND THEREFORE WILL BE NOTIFIED WHEN THE PRODUCT IS SHIPPED VIA E-MAIL. IF THERE ARE ANY QUESTIONS PLEASE E-MAIL US AT: contact@suitestories.co

REFUNDS & GUARANTEES

Returns and Policies

Our policy lasts 14 days. If 14 days have gone by since you received the artwork, unfortunately we can’t offer you a refund or exchange.

RETURNS:

To complete your return, please email contact@suitestories.co with the following information:

• Your order number and item title

• A brief description of the reason for the return

To be eligible for a return, your item must be in the same condition that you received it. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, usually within

7-10 business days.

LATE OR MISSING REFUNDS:

If you haven’t received a refund yet, first check your bank account again.

Then contact Paypal, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contact@suitestories.co

 SALE ITEMS:

All Sale items are final, except if it was damaged in shipping.

 ITEMS ARRIVING DAMAGED IN SHIPPING:

Within 14 days of your merchandise delivery date, please email misia@misia-o.com with the following information:

• A photo of your damaged artwork and the shipping container it arrived in (only if the package is also damaged).

• Your order number, and item title

• A brief description of the reason for the return

• Whether you'd like a replacement or a refund

You will receive an email within 48 hours confirming that your return is being processed.  If your return is confirmed, you do not need to mail back your product.  We will process the refund or replacement based on your photos.  (If the damage or quality issue is not apparent in the photo, you may be required to return the item at your expense in it’s original packaging before the return can be processed.)  Refunds are typically issued within 72 hours of receiving the package.  

EXCHANGES:

If you decide you would like a different size or different print, please email contact@suitestories.co within 14 days of receiving the artwork to notify us that you would like to exchange the work.  It will be processed as a Return and a New Order.  Please refer to the Returns instructions to process the return.  Once your return has been approved, you may create a new order with your desired artwork replacement.  

 SHIPPING:

To return your product, you should mail your product to: Suite Stories
Address:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

When shipping a return/exchange item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

COPYRIGHT

THE ENTIRE CONTENT INCLUDED IN THIS SITE, INCLUDING BUT NOT LIMITED TO TEXT, GRAPHICS, VISUALS OR CODE IS STRICTLY COPYRIGHTED TO SUITE STORIES UNDER THE UK AND OTHER INTERNATIONAL COPYRIGHT LAWS, AND IS THE PROPERTY OF SUITESTORIES.CO
COPYRIGHT 2024, ALL RIGHTS RESERVED. PERMISSION IS GRANTED TO ELECTRONICALLY COPY AND PRINT HARD COPY PORTIONS OF THIS SITE FOR THE SOLE PURPOSE OF PURCHASING AND INSTALLING YOUR WEB TEMPLATES, OR USING ANY DIGITAL PRODUCT FROM YOUR MISIA-O’ LTD. ANY OTHER USE, INCLUDING BUT NOT LIMITED TO THE REPRODUCTION, DISTRIBUTION, DISPLAY OR TRANSMISSION OF THE CONTENT OF THIS SITE IS STRICTLY PROHIBITED, UNLESS AUTHORISED BY SUITE STORIES .

WARRANTY DISCLAIMER

THIS SITE AND THE MATERIALS AND PRODUCTS ON THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, SUITESTORIES.C.O DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. SUITESTORIES.CO  DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SUITESTORIES.C.O DOES NOT MAKE ANY WARRANTEES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. 

LIMITATION OF LIABILITY

SUITESTORIES.C.O SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SERVICES AND PRODUCTS OFFERED ON THIS SITE, OR THE PERFORMANCE OF THE SERVICES AND PRODUCTS. 

TYPOGRAPHICAL ERRORS

IN THE EVENT THAT SUITESTORIES.CO PRODUCTS ARE MISTAKENLY LISTED AT AN INCORRECT PRICE, SUITESTORIES.C.O RESERVES THE RIGHT TO REFUSE OR CANCEL ANY ORDERS PLACED FOR PRODUCT LISTED AT THE INCORRECT PRICE. MISIA-O.COM RESERVES THE RIGHT TO REFUSE OR CANCEL ANY SUCH ORDERS WHETHER OR NOT THE ORDER HAS BEEN CONFIRMED AND YOUR CREDIT CARD/PAYPAL CHARGED. IF YOUR CREDIT CARD/PAYPAL HAS ALREADY BEEN CHARGED FOR THE PURCHASE AND YOUR ORDER IS CANCELLED, SUITESTORIES.CO  WILL ISSUE A CREDIT TO YOUR CREDIT CARD ACCOUNT IN THE AMOUNT OF THE INCORRECT PRICE.

TERM; TERMINATION

THESE TERMS AND CONDITIONS ARE APPLICABLE TO YOU UPON YOUR ACCESSING THE SITE AND/OR COMPLETING THE REGISTRATION OR SHOPPING PROCESS. THESE TERMS AND CONDITIONS, OR ANY PART OF THEM, MAY BE TERMINATED BY MISIA-O.COM WITHOUT NOTICE AT ANY TIME, FOR ANY REASON. THE PROVISIONS RELATING TO COPYRIGHTS, TRADEMARK, DISCLAIMER, LIMITATION OF LIABILITY, INDEMNIFICATION AND MISCELLANEOUS, SHALL SURVIVE ANY TERMINATION. 

USE OF SITE

HARASSMENT IN ANY MANNER OR FORM ON THE SITE, INCLUDING VIA E-MAIL, CHAT, OR BY USE OF OBSCENE OR ABUSIVE LANGUAGE, IS STRICTLY FORBIDDEN. IMPERSONATION OF OTHERS, INCLUDING A SUITESTORIES.CO  OR OTHER LICENSED EMPLOYEE, HOST, OR REPRESENTATIVE, AS WELL AS OTHER MEMBERS OR VISITORS ON THE SITE IS PROHIBITED. YOU MAY NOT UPLOAD TO, DISTRIBUTE, OR OTHERWISE PUBLISH THROUGH THE SITE ANY CONTENT WHICH IS LIBELOUS, DEFAMATORY, OBSCENE, THREATENING, INVASIVE OF PRIVACY OR PUBLICITY RIGHTS, ABUSIVE, ILLEGAL, OR OTHERWISE OBJECTIONABLE WHICH MAY CONSTITUTE OR ENCOURAGE A CRIMINAL OFFENSE, VIOLATE THE RIGHTS OF ANY PARTY OR WHICH MAY OTHERWISE GIVE RISE TO LIABILITY OR VIOLATE ANY LAW. YOU MAY NOT UPLOAD COMMERCIAL CONTENT ON THE SITE OR USE THE SITE TO SOLICIT OTHERS TO JOIN OR BECOME MEMBERS OF ANY OTHER COMMERCIAL ONLINE SERVICE OR OTHER ORGANIZATION. 

PARTICIPATION DISCLAIMER

SUITESTORIES.CO DOES NOT AND CANNOT REVIEW ALL COMMUNICATIONS AND MATERIALS POSTED TO OR CREATED BY USERS ACCESSING THE SITE, AND ARE NOT IN ANY MANNER RESPONSIBLE FOR THE CONTENT OF THESE COMMUNICATIONS AND MATERIALS. YOU ACKNOWLEDGE THAT BY PROVIDING YOU WITH THE ABILITY TO VIEW AND DISTRIBUTE USER-GENERATED CONTENT ON THE  MISIA-O.COM IS MERELY ACTING AS A PASSIVE CONDUIT FOR SUCH DISTRIBUTION AND IS NOT UNDERTAKING ANY OBLIGATION OR LIABILITY RELATING TO ANY CONTENTS OR ACTIVITIES ON THE SITE. HOWEVER, SUITESTORIES.CO RESERVES THE RIGHT TO BLOCK OR REMOVE COMMUNICATIONS OR MATERIALS THAT IT DETERMINES TO BE (A) ABUSIVE, DEFAMATORY, OR OBSCENE, (B) FRAUDULENT, DECEPTIVE, OR MISLEADING, (C) IN VIOLATION OF A COPYRIGHT, TRADEMARK OR; OTHER INTELLECTUAL PROPERTY RIGHT OF ANOTHER OR (D) OFFENSIVE OR OTHERWISE UNACCEPTABLE TO FREEPRIVACYPOLICY.COM IN ITS SOLE DISCRETION. 

INDEMNIFICATION

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS SUITESTORIES.CO , ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS AND SUPPLIERS (COLLECTIVELY THE "SERVICE PROVIDERS") FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING FROM ANY VIOLATION OF THESE TERMS AND CONDITIONS OR ANY ACTIVITY RELATED TO YOUR ACCOUNT (INCLUDING NEGLIGENT OR WRONGFUL CONDUCT) BY YOU OR ANY OTHER PERSON ACCESSING THE SITE USING YOUR INTERNET ACCOUNT. 

THIRD-PARTY LINKS

IN AN ATTEMPT TO PROVIDE INCREASED VALUE TO OUR VISITORS, SUITESTORIES.CO  MAY LINK TO SITES OPERATED BY THIRD PARTIES. HOWEVER, EVEN IF THE THIRD PARTY IS AFFILIATED WITH SUITESTORIES.CO, SUITESTORIES.CO  HAS NO CONTROL OVER THESE LINKED SITES, ALL OF WHICH HAVE SEPARATE PRIVACY AND DATA COLLECTION PRACTICES, INDEPENDENT OF CONNIELIM.COM . THESE LINKED SITES ARE ONLY FOR YOUR CONVENIENCE AND THEREFORE YOU ACCESS THEM AT YOUR OWN RISK. NONETHELESS, SUITESTORIES.CO SEEKS TO PROTECT THE INTEGRITY OF ITS WEBSITE AND THE LINKS PLACED UPON IT AND THEREFORE REQUESTS ANY FEEDBACK ON NOT ONLY ITS OWN SITE, BUT FOR SITES IT LINKS TO AS WELL (INCLUDING IF A SPECIFIC LINK DOES NOT WORK).